1. Applicability and scope

The following General Terms and Conditions (hereinafter referred to as «GTC») apply to all business relationships between goodvibe.ch GmbH (hereinafter «Goodvibe», «us» or «we») and the customer (hereinafter referred to as «customer», «buyer» or «you») for products (hereinafter referred to as «products» or «goods») purchased via our website www.goodvibe. Ch (hereinafter referred to as "Online Shop" or "Website"). Our offers, services, products, and deliveries are made exclusively on the basis of the applicable General Terms and Conditions and our Privacy Policy. These General Terms and Conditions and our Privacy Policy also apply to all future business relationships, even if they are not expressly agreed again.

You can view the current terms and conditions at any time on https://goodvibe.ch/agb/ recall.

The online shop is operated by:

goodvibe.ch Ltd, Riedmattstrasse 5, 8153 Rümlang, Switzerland
UID Nr.: CHE-331.667.532
Phone: +41 43 333 44 20
Email: [email protected]

Individual agreements concluded with the customer take precedence over these General Terms and Conditions. Conflicting general terms and conditions of the customer are not recognized.

Goodvibe reserves the right to change these Terms and Conditions at any time. All changes will become effective upon publication of the new Terms and Conditions on the website. The relevant date for the applicability of the current Terms and Conditions when purchasing a product is the date the binding order is placed with us.

The contract language is exclusively German. In the event of a conflict between this German text and the English text, the German text shall prevail.

The offer on this website is aimed exclusively at customers residing in Switzerland who are over 18 years of age. By placing a binding order for our products, you declare that you are legally competent and at least 18 years old.

2. Conclusion of a purchase agreement

The presentation of the products in the online shop does not constitute a legally binding offer, but merely a non-binding online catalog or a non-binding invitation to the customer to order the product in the online shop. Goodvibe reserves the express right to change the products themselves as well as the contents, such as images, product range, prices and descriptions of our products, at any time and without prior notice. Illustrations, pictures, brochures, advertising and other information related to our products are for information purposes only and are for Goodvibe not binding.

All information on our website (product descriptions, images, videos, dimensions, weights, technical specifications, accessory relationships, and other information) does not constitute any assurance of properties or guarantees. All information regarding CBD or THC content is to be understood as non-binding guidelines. Any liability for any under- or over-reaching of the stated values ​​is hereby completely excluded.

The customer can place a binding order for the products they have selected through our online shop. The customer can place the selected products in the shopping cart. This does not constitute a binding order. An order is only considered binding when the customer clicks the "Place order with payment" button on the order page at the end of the ordering process. Before submitting the order, the customer can change and review the information at any time, identify any input errors, and correct them if necessary before the final, binding order is submitted.

Receipt of the order will be confirmed to the customer via email. This email contains your order details and our Terms and Conditions, which you accepted during the ordering process. This email only serves as information that we have received your order. This does not constitute a purchase contract. By submitting your order, you confirm that you have read the Terms and Conditions and agree to them unconditionally. We recommend that you print out the Terms and Conditions for the purpose of online ordering and your documentation, or save them on your computer. The invoice for your order will be sent to you in a separate email.

After you have placed a binding order, it is Goodvibe We are free to accept the order at our sole discretion or to reject it by sending a corresponding notification via email, without assuming any liability to you or any third party. We will refund any payment already made if we reject the order. You remain bound to your order for 15 days.

Upon acceptance of the order by Goodvibe A binding purchase contract is created with the customer. This acceptance is made by express notification via email.

Our products are sold and shipped exclusively to adults (18 years of age and older) residing in Switzerland. By placing an order, you confirm that you meet these requirements. Goodvibe assumes no liability for orders placed in violation of these terms and conditions. Payments made in violation of our Terms and Conditions will not be refunded.

3. Availability and reservation of performance for non-deliverable products

All information regarding product availability, shipping, and delivery is preliminary and approximate. It does not constitute binding or guaranteed shipping or delivery dates. Goodvibe is not liable for delays in shipping or delivery, nor does exceeding the shipping or delivery dates give rise to any claims for damages or a right to withdraw from the contract.

Our products are available while our stocks last. If Goodvibe When processing your order, we discover that the products you have ordered are not available, we will inform you. In this case, no contract will be concluded or Goodvibe entitled to withdraw from the entire contract or from part of the contract. Goodvibe is not obliged to make a replacement delivery in the event of a contract termination.

We also reserve the right to limit the number of items a customer may purchase. In such cases, we will notify the customer accordingly via email.

4. Prices and shipping costs

Our products and prices correspond to those listed on the website. All prices are quoted in CHF (Swiss francs) for customers with delivery to Switzerland or the Principality of Liechtenstein and include, unless otherwise stated, statutory VAT and tobacco tax. Quoted product prices do not include delivery costs. The total price of your order, including all additional and delivery costs, will be displayed at the end of the ordering process. Consulting and support services are not included in the sales prices.

By placing a binding order, you declare that you agree to the total price for the ordered products. Once the order has been placed, the price cannot be adjusted.

Goodvibe reserves the right to change prices at any time. Products will be invoiced based on the prices offered at the time the binding order is placed.

5. terms of payment

The customer has the option of paying using the payment methods displayed on the website or during the ordering process. These may change from time to time. Goodvibe reserves the right to exclude customers from individual payment options without giving reasons or to insist on prepayment.

By selecting the payment method, the customer authorizes the payment either by entering credit card details or access data of a payment service provider. The customer authorizes Goodvibeto accept payments via the appropriate method. Should chargebacks occur, Goodvibe Claim for reimbursement of the associated costs and bank processing fees. Furthermore, Goodvibe not for any fees or other amounts that the card issuer or your bank may charge you as a result of processing your payment in accordance with your order.

If you pay by credit card or alternative payment method, we reserve the right to verify the validity of the card, check the availability parameters for collection and address details, and request authorization from the card issuer or payment provider. Furthermore, you confirm that the credit card is valid and the payment details entered are correct. If the payment is declined, we reserve the right to Goodvibe We reserve the right to cancel the order and stop shipping the products. In this case, we will contact you immediately.

Before the customer is redirected to the payment page (checkout) of the online shop, Goodvibewhether the payment option purchase on account (including installment payments) can be offered to the customer by CembraPay. For this purpose, Goodvibe the customer data (full name, date of birth, address) to CembraPay AG, which carries out the processing on behalf of the goodvibe a credit check. Unless otherwise provided in these Terms and Conditions or the Privacy Policy, the Terms and Conditions and the Privacy Policy of CembraPay AG apply in addition.

If you default on payment, you will owe interest at a rate of 5% per year. You may be charged a reminder fee of CHF 15.00 for each reminder letter sent to you after the default has occurred. Any collection, legal, and court costs incurred will also be borne entirely by you, regardless of any proof of damage.

6. Delivery terms

Deliveries to Switzerland:
Your order will generally be packaged and shipped via priority mail on the same business day if you order before 5:00 PM. However, this does not constitute a binding or guaranteed shipping or delivery date.

Delivery to addresses in Switzerland is handled by the delivery service of Swiss Post AG or Planzer KEP AG. Deliveries with an order value up to CHF 30 will be charged a shipping fee of CHF 4.90.

Deliveries are sent by A Mail Priority or courier service to the address specified by the customer in the order. With the shipment, benefit and risk are transferred to the customer, insofar as this is legally permissible. Goodvibe is not obliged to provide proof of shipment. In case of loss of goods during shipment, Goodvibe shall not be held liable.

If the shipment cannot be delivered or is not picked up by the customer, the customer will be responsible for the additional shipping costs and a processing fee of CHF 20.00. Reshipment will only occur after payment has been received. Goodvibe is entitled to terminate the contract immediately and without prior notice in such cases.

7. Retention of Title

Goodvibe remains the owner of the delivered products until they have been paid in full. Goodvibe For this purpose, the seller may have the retention of title registered in the public register and the customer undertakes to make the corresponding declarations.

8. Cancellation

We grant customers a ten-day right of withdrawal.

You have the right to withdraw from this contract within ten days without giving any reason.

The cancellation period shall be ten days from the day on which you or a third party other than the carrier designated by you takes possession of the last good.

In order to exercise your right of withdrawal, you must send us Goodvibe.ch GmbH, Riedmattstrasse 5, 8153 Rümlang by means of a clear statement (e.g. a letter sent by post, fax or e-mail to [email protected]) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

If you cancel this contract, we will refund all payments we have received from you, including delivery costs, promptly and at the latest within ten days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us promptly and in any event no later than ten days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the ten-day period. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties, and functioning.

A cancellation will incur a processing fee of CHF 15.00. This amount will be automatically deducted from the refunded amount.

Contracts for the delivery of sealed goods which are sealed for reasons of health protection or hygiene are not suitable for return and cannot be revoked if their seal has been removed after delivery.

Obtained by the exam Goodvibethat the goods have no detectable defects or are not covered by the manufacturer's warranty Goodvibe charge the customer for the activities, the return or any disposal.

9. Complaints and complaints

We attach great importance to customer satisfaction. You can reach us using the contact information provided above. We strive to review your inquiries and complaints as quickly as possible and will contact you upon receipt of the documentation or your submission or complaint. If you have any complaints or claims, please help us by informing us of the exact problem or defect signs and, if applicable, providing a copy of the order documents or at least the order number. We strive to respond within 3 business days.

10. Notice of defects/warranty

The statutory warranty is hereby expressly excluded, to the extent permitted by law. Any warranty claims of the purchaser are limited to the scope of the manufacturer's warranty.
In the case of timely and justified complaints, it is at the sole discretion of Goodvibe to provide compensation through free repair, equivalent replacement or refund of the purchase price. Further claims are excluded.

Goodvibe It is not possible to give any assurances or guarantees that the data is up-to-date, complete or correct, or that the website, its functions, integrated hyperlinks and other content will be available at all times or without interruption. In particular, it is neither assured nor guaranteed that the use of the website will not infringe the rights of third parties that are not owned by Goodvibe .

11. Registering for an Account

By registering a customer account, you can view information about your completed orders and save your address details. Since your details are saved, you won't have to enter them again when making another purchase. Registration creates a permanent customer account.

If you register for such an account, you are responsible for ensuring that the personal data required for registration is provided truthfully and completely. You are obligated to treat your personal access data confidentially and not to disclose it to unauthorized third parties. Should you become aware of any misuse of your customer account by third parties, you must notify us immediately.

Goodvibe guarantees that your data will be treated confidentially and will not be passed on to unauthorized third parties. For further information on data protection in the handling of your customer account, please refer to our privacy policy, available at: www.goodvibe.ch/datenschutz.

Registration is free. Each customer is only authorized to maintain one customer account. We reserve the right to delete multiple applications and to warn, block, or delete or modify the content of registered customers who violate these Terms and Conditions or individual agreements.
Goodvibe is not obliged to accept the registration or order of a registered customer.

12. Liability

Goodvibe excludes any liability, regardless of its legal basis, as well as claims for damages Goodvibe, to the extent permitted by law. Goodvibe Furthermore, the company disclaims any liability for direct, indirect damages (especially of a health nature) or consequential damages, lost profits or other personal injury, property damage and purely financial damage to the customer, to the extent permitted by law. Goodvibe excludes liability for any of its auxiliary persons and vicarious agents, to the extent permitted by law.

The consumption or use of Goodvibe The use of the products offered is at the customer's own risk. The products offered can be harmful to your health and can cause addiction. By purchasing, the customer acknowledges that the use of these products is at their own risk. All warnings and instructions for use of the products must be strictly observed. Likewise, any liability for misuse of the products is excluded. Goodvibe locked out.

The sale of cuttings represents a natural product whose properties are subject to natural fluctuations. We strive to always supply you with the correct variety; however, we cannot guarantee that errors will not occur during the separation of varieties. Liability for any possible confusion between varieties is expressly excluded. No guarantee is given regarding the CBD or THC content of the cuttings. Fluctuations in the active ingredient concentration are natural and do not constitute a defect. Any liability for direct or indirect damages, as well as consequential damages, is excluded to the extent permitted by law. This applies in particular to pest infestation, improper handling, or use of the cuttings for purposes other than those intended. Cuttings cannot be returned or exchanged. Please note: CBD cuttings may not be used for agricultural purposes.
According to the Swiss Medicines Ordinance, any healing promises are prohibited and we are not entitled to provide information about the health system. The CBD products are not intended for the cure of diseases, prevention and diagnosis. Please consult your doctor before consuming CBD products. CBD must not be associated with mucous membranes.

Goodvibe uses hyperlinks only for the simplified access of the customer to other web offers. Goodvibe cannot know the content of these websites in detail, nor assume liability or any other responsibility for the content of these websites.

Privacy Policy

When you use our website and contact us, various personal data is collected. Goodvibe collects and processes personal data only within the framework of the legal provisions, in particular in compliance with applicable data protection laws. Further information on the processing of your personal data, your rights, and related questions can be found in our privacy policy. This is available at www.goodvibe.ch/datenschutz. We may modify or supplement this privacy policy at any time.

14. Copyright

The information and content published on the website are protected by copyright and are the property of Goodvibe or the respective rights holder. Reproduction, processing, distribution, or any other form of exploitation requires the prior written consent of the respective rights holder. Goodvibe and the respective rights holder expressly reserve all related rights.

15. Severance clause

Should any provision of these Terms and Conditions be or become illegal, invalid, or unenforceable for any reason, this shall not affect the validity of the remaining provisions. Unless otherwise agreed, the invalid provision shall be deemed replaced by a valid provision that most closely reflects the economic purpose of the provision and the intention of the parties at the time the contract was concluded. The same applies to any gaps in these Terms and Conditions.

16. Applicable Law and Jurisdiction

These General Terms and Conditions, the contractual relationships based thereon and any disputes arising therefrom shall be governed exclusively by Swiss substantive law, excluding the conflict of law rules of the United Nations Convention on Contracts for the International Sale of Goods (CISG), the Hague Convention and international private law, subject to mandatory statutory provisions.
The exclusive place of jurisdiction is Zurich. The statutory mandatory places of jurisdiction remain reserved. We also reserve the right to sue you at your ordinary court.